Raven Alerts

Benedictine College has implemented the Raven Alert, an emergency messaging system, to communicate with internal constituents in the event of emergencies. Only the President, Emergency Response Team Leader, or the Director of Marketing & Communications can authorize the use of this to communicate to students, faculty, staff and other constituencies at the time of the incident.

Text messages, voice messages and emails will be sent according to a graduated alert level.

Alert Levels

Lockdown

Used in emergency situations when there is an active shooter on campus

• Actions: all campus activities are stopped, people shelter in place, all doors are locked and keycards are disabled, extra security is called in, check-point stops traffic at the main entrance, area law enforcement is in charge of the situation

High Alert

Used when the college community is at risk due to a threat or area police activity

• Actions: all campus activities are stopped and everyone is sent home, all doors are locked, but keycards still function, additional security is called in, check-point established at the main entrance

Safety Alert

Used in situations where caution is advised, but student and college community safety is not directly threatened

• Actions: all doors are locked, but keycards still function, campus activities continue, additional security is called in

Campus Notice

Used to provide important information when there is not an emergency situation

• Actions: no additional action necessary

Weather Alert

Used to provide information specific to weather emergencies like tornadoes or severe thunderstorms

• Actions: appropriate action based on county sirens

It is extremely important that all faculty, staff and students enroll and update contact information with the Raven Alert system regularly.

Frequently Asked Questions

WHAT IS A RAVEN ALERT?

Benedictine College has partnered with Rave Mobile Safety, the leader in emergency alert systems, to offer an emergency notification system, Raven Alert, capable of sending users text, voice, and email messages.

WHAT TYPE OF MESSAGES WILL I RECEIVE?

Benedictine College will only send you messages related to emergencies. You will never receive advertisements and your information is never provided to advertisers.

WHO CAN SUBSCRIBE/USE THE SERVICE?

Any student, staff, or faculty member of Benedictine College can subscribe to the Raven Alert service.

WHAT IS MY USERNAME?

Your username should be your Benedictine email address and your password is whatever you set when you signed up. Click the appropriate button to reset your password if you forget.

WHAT MOBILE PHONE CARRIERS ARE SUPPORTED?

All U.S. mobile carriers are supported.

WHAT IF MY CELL PHONE NUMBER CHANGES?

If your mobile number ever changes, please login to the getrave.com site and update your contact details.

WHAT IF MY CELL PHONE PROVIDER CHANGES?

If you keep the same mobile number, and simply change cell phone provider, you do not have to change anything. However, it may take several weeks for your mobile provider to update the Raven Alert system. During that time it is possible that you will not be able to receive messages unless you login to update your carrier information.

WILL I RECEIVE ADVERTISEMENTS OR TEXT MESSAGING SPAM?

No, never. We respect your privacy and you will never receive anything besides official Benedictine College emergency communications.

WHO DO I CONTACT FOR ASSISTANCE?

If you need assistance, please contact Ellen Pyle in the IT department.

HOW WILL I IDENTIFY INCOMING MESSAGES FROM CAMPUS ALERT?

You will be sent messages from what are known as short codes. The messages will come from either 67283 or 226787. We encourage you to save these numbers into your phone so you will recognize them when messages are sent. Some smaller carriers do not support short code messaging. For these carriers, you will receive messages from @getrave.com.

HOW DO I STOP GETTING MESSAGES?

To stop getting message, you may login to the getrave.com site and remove your number, or text the word, “STOP” to 67283.